| Accounts Payable |
Village Clerk |
(315) 769-8625 ext. 238 |
| Accounts Receivable |
Water Billing Dept. |
(315) 769-7052 |
| Administrator |
Monique Chatland |
(315) 769-8625 ext. 232 |
| Arena |
Joint Recreation Commission |
(315) 769-3161 |
| Assessor |
Vern Brand |
(315) 769-6924 |
| Billing (Water/Sewer/Garbage) |
Water Billing Dept. |
(315) 769-7052 |
| Building Permits |
Building/Code Office |
(315) 769-6803 |
| Business Development |
Village Clerk |
(315) 769-8625 |
| Board Meetings (& Agendas, Minutes) |
Village Clerk |
(315) 769-8625 |
| Code Enforcement |
Building/Code Enforcement |
(315) 769-6803 |
| Community Center Reservations |
Village Clerk |
(315) 769-8625 |
| Code Enforcement Complaints |
Building/Code Enforcement |
(315) 769-6803 |
| Fire Inspections |
Fire Department |
(315) 769-2380 |
| Fire Foreman |
Aaron Hardy |
(315) 769-2380 |
| Charitable Gaming |
Village Clerk |
(315) 769-8625 |
| Crime |
Massena Police Department (Dispatch) |
(315) 769-3577 |
| Department of Public Works Superintendent |
Marty Miller |
(315) 769-6823 |
| Dog Control Officer |
Mo LaRock |
315-705-1762 |
| Fire Department |
EMERGENCY |
CALL 911 |
| Fire Department |
Non-Emergency |
(315) 769-2380 |
| Garbage Collection / Solid Waste |
Department of Public Works |
(315) 769-6823 |
| Gazebo Reservations |
Village Clerk |
(315) 769-8625 |
| General Questions |
Village Clerk |
(315) 769-8625 |
| Grants (Housing) |
Building/Code Enforcement |
(315) 769-6803 |
| Grants (General) |
Village Clerk |
(315) 769-8625 |
| Handicapped Parking Permits |
Massena Police Department |
(315) 769-3577 |
| Insurance Claims |
Village Clerk |
(315) 769-8625 |
| Joint Recreation Director |
Mike McCabe |
(315) 769-3161 |
| Massena Town Beach |
Joint Recreation Commission |
(315) 769-3161 |
| Massena Rescue Squad |
EMERGENCY |
CALL 911 |
| Massena Rescue Squad |
Non-Emergency |
(315) 764-1744 |
| Mayor |
Greg Paquin |
(315) 769-8625 |
| Noise Complaints |
Massena Police Department (Dispatch) |
(315) 769-3577 |
| Parking Tickets/Payments |
Massena Police Department (Dispatch) |
(315) 769-3577 |
| Parks & Recreation (General) |
Joint Recreation Commission |
(315) 769-3161 |
| Police Department |
EMERGENCY |
CALL 911 |
| Police Department |
Non-Emergency |
(315) 769-3577 |
| Police Department Chief |
Jason Olson |
(315) 769-3577 |
| Planning Office |
Building/Code Enforcement |
(315) 769-6803 |
| Property Tax Exemptions |
Assessor |
(315) 769-6924 |
| Records Request (General) |
Village Clerk |
(315) 769-8625 |
| Records Request (Police-Related) |
Massena Police Department Records Management Officers |
(315) 769-3577 |
| Road Conditions |
Department Of Public Works |
(315) 769-6823 |
| Sewers (General) |
Department Of Public Works |
(315) 769-6823 |
| Sidewalks |
Department Of Public Works |
(315) 769-6823 |
| Snow Removal |
Department Of Public Works |
(315) 769-6823 |
| Spring Clean Up |
Department Of Public Works |
(315) 769-6823 |
| Springs Park |
Joint Recreation Commission |
(315) 769-3161 |
| Streets (General) |
Department Of Public Works |
(315) 769-6823 |
| Stop/Street Sign Request |
Village Clerk |
(315) 769-8625 |
| Summer Recreation Program |
Joint Recreation Commission |
(315) 769-3161 |
| Tax Collection (Village) |
Village Treasurer |
(315) 769-7052 Option 3 |
| Taxicab Licenses |
Village Clerk |
(315) 769-8625 |
| Village Permits (Parade, Block Party, Peddling & Soliciting, Notice of Intent to Solicit) |
Village Clerk |
(315) 769-8625 |
| Village Treasurer |
Kevin Felt |
(315) 769-7052 Option 3 |
| Water Shut Off - Turn On |
Department Of Public Works |
(315) 769-6823 |
| Water Consumption Questions |
Department Of Public Works |
(315) 769-6823 |