The fire department has been an integral part of the Massena community for over 100 years. The Massena Fire Department is a combination career/volunteer fire department comprised of 9 career firefighters and 50 volunteer firefighters. The Massena fire station is located at 34 Andrews Street, and is staffed 24 hours a day, 365 days a year by the career firefighters.
The career firefighters are also responsible for Code Enforcement in the Village and Town of Massena. This allows both the Town and Village of Massena to have a professional yet cost saving approach to Code Enforcement. The career staff provides Code Enforcement Officers and Building Safety Inspectors, Monday through Friday 8am - 4:30pm.
The Massena Fire Department achieved an ISO rating(PPC) of 4, one of only two in St. Lawrence County to receive this high a rating, along with Ogdensburg Fire. The ISO rates municipalities on a scale of 1 to 10. An ISO Class 10 rating is considered the least effective fire defense while an ISO class 1 rating is the most effective fire defense system. Only 12% of fire departments in the United States have a class rating higher than Massena Fire. Most of the largest U.S. insurers use these ratings as part of their decision making when deciding coverages to offer, and prices to charge for personal or commercial property insurance. According to the ISO the price of fire insurance in a community with a good Public Protection Classification(“PPC”) grade is substantially lower than in a community with a poor PPC grade”.
The Massena Fire Department serves approximately 12,900 citizens, providing fire and emergency protection to both the Town and Village of Massena. Massena Fire also provides mutual aid to surrounding communities. The Massena Fire Departments protection area consists of approximately 57 square miles, 7,500 housing units, as well as 14 Churches, the St. Lawrence Center Mall, Harte Haven shopping center, and other local businesses, Massena Arena, and other civic complexes. The Massena Fire Department is also responsible for protecting critical infrastructure located within the protection area. This infrastructure includes:
Three major rivers, The St. Lawrence River, The Raquette River, and the Grasse River.
Massena Intake Dam, where the Village and Town of Massena citizens receive their water from, is also located in out protection area. The Massena Intake Dam holds back the St. Lawrence River from flooding the Village of Massena and parts of the township.