Some of the very best ideas for improving services and saving money have come from the people who use them -- our residents. If you have an idea on ways Massena can better collaborate in order to be more efficient, please use our Community Voice service to share your thoughts; or, contact the Town Supervisor or Village Mayor:

Supervisor's Office: 769-3588; Email
Mayor's Office: 769-8625 Ext. 246; Email

According to the New York State Comptroller, New York has 3,175 local governments, including counties, cities, towns and villages, school districts and fire districts. Shared services present an opportunity to reduce or slow growth in spending without necessarily impacting service quality. 

Among the areas of opportunity that can be considered:

Administrative Functions	Research, studies	General Operations	Infrastructure
Accounting Functions	Training, education*	Equipment sharing	Parks - facilities*
Administrative services	Utility services, billing, collections*	Facilities maintenance, buildings, grounds*	Physical plant sharing (e.g. municipal building)*
Investment	Human Capital Management	Fuel facilities, cooperative fuel agreements*	Utility infrastructure*
Procurement – function, commodities	Health insurance cooperative	Motor pool – maintenance, equipment, operation	Public Safety Services
Real property tax collection*	Human resources/personnel	Parks - maintenance	Fire services*
Records management	Professional Services*	IT Functions	Jail facilities*
Programs for seniors*	Real Property Assessment*	Airports	Economic Development*
Youth programs*	Public facilities*	Planning and/or zoning, activity,  administration*	Tourism*

*Denotes a service area that Massena has collaborated to provide more efficiently to its residents.